Refund and Cancellation Policy
Last updated 24 Sep 2026
Full access to Fiberarticle is a one-time payment for a digital service that is switched on the moment you pay. Please read this before you buy.
All sales are final
We do not offer refunds or cancellations once a payment is complete. This includes not using the service, changing your mind, or the service not being what you hoped for. Take your time with the pricing page and the product before you pay.
When we do refund
- You were charged twice. If the same account was charged more than once for full access, every extra payment is refunded in full.
- You paid but nothing was switched on. If money left your account and full access was not switched on, write to us with the payment ID. We switch it on, or refund the payment in full if we cannot.
Refunds go back to the method you paid with, through Razorpay. We start them within 7 working days of confirming the problem, and your bank usually shows the money 5 to 7 working days after that.
Failed payments
If a payment fails but money was taken from your account, it is usually returned by your bank on its own within 5 to 7 working days. If it is not, write to us.
Before raising a dispute
If something went wrong with a payment, please write to us first. We reply within 2 working days and it is usually the fastest way to sort it out.
Contact
Write to admin@fiberarticle.com with the payment ID from your Razorpay receipt. It starts with "pay_".